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INFORMATION
FAQ
SHIPPING & DELIVERY
RETURNS & EXCHANGES
DOMESTIC ORDERS (NZ)
$10 FLAT RATE
ORDERS ARE PROCESSED WITHIN 48 HOURS AFTER PURCHASE AND DELIVERED WITHIN 4-5 WORKING DAYS. WE WILL WORK AS QUICK AS WE CAN TO NOT KEEP YOU WAITING. SOME DELAYS MAY OCCUR DURING PROCESSING OR DELIVERY SO ALLOW 7 WORKING DAYS FOR YOUR ORDER TO ARRIVE.
ORDERS WILL BE TAKEN IN FOR DELIVERY ON WEEKDAYS ONLY SO ORDERS THAT ARE MADE LATE FRIDAYS OR DURING
THE WEEKEND WILL BE SENT OFF TO BE DELIVERED THE FOLLOWING MONDAY.
IF YOUR ORDER HAS NOT ARRIVED AFTER 8-9 WORKING DAYS PLEASE EMAIL: CONTACT@OIINKCLOTHING.COM
AUSTRALIAN ORDERS (AUS)
$20 FLAT RATE
OUR WEBSITE CURRENTLY DOES NOT SUPPORT FOR ORDERS IN AUSTRALIA. IF THERE IS SOMETHING YOU'D WISH TO PURCHASE FROM THIS WEBSITE SIMPLY EMAIL: CONTACT@OIINKCLOTHING.COM OR MESSAGE DIRECTLY TO OUR INSTAGRAM @OIINK.CLOTHING. FROM HERE WE WILL ARRANGE WITH YOU YOUR ORDER AND SHIPPING PRICES TO GET IT TO YOU AS QUICKLY AS POSSIBLE! ORDERS ARE PROCESSED WITHIN 48 HOURS AFTER PURCHASE AND DELIVERED WITHIN 7 WORKING DAYS. WE WILL WORK AS QUICK AS WE CAN TO NOT KEEP YOU WAITING. SOME DELAYS MAY OCCUR DURING PROCESSING OR DELIVERY SO ALLOW 10 WORKING DAYS FOR YOUR ORDER TO ARRIVE.
ORDERS WILL BE TAKEN IN FOR DELIVERY ON WEEKDAYS ONLY SO ORDERS THAT ARE MADE LATE FRIDAYS OR DURING THE WEEKEND WILL BE SENT OFF TO BE DELIVERED THE FOLLOWING MONDAY.
IF YOUR ORDER HAS NOT ARRIVED AFTER 11-12 WORKING DAYS PLEASE EMAIL: CONTACT@OIINKCLOTHING.COM
INTERNATIONAL ORDERS (OUTSIDE NZ & AUS)
OUR WEBSITE CURRENTLY DOES NOT SUPPORT FOR ORDERS INTERNATIONALLY. THIS DOES NOT MEAN THAT YOU CANNOT PURCHASE ANY OIINK PRODUCTS. IF THERE IS SOMETHING YOU'D WISH TO PURCHASE FROM THIS WEBSITE SIMPLY EMAIL: CONTACT@OIINKCLOTHING.COM OR MESSAGE DIRECTLY TO OUR INSTAGRAM @OIINK.CLOTHING. FROM HERE WE WILL ARRANGE WITH YOU YOUR ORDER AND SHIPPING PRICES TO GET IT TO YOU AS QUICKLY AS POSSIBLE!
REFUNDS
ALL PRODUCTS ARE 'NON-REFUNDABLE' UNLESS IT IS FAULTY. IF A PRODUCT IN YOUR ORDER IS FAULTY, PLEASE EMAIL:
CONTACT@OIINKCLOTHING.COM YOU MUST INCLUDE THE FOLLOWING
-ORDER NUMBER
-YOUR NAME CONECTED TO THE ORDER
-CLEAR PHOTOGRAPH OF THE FAULTY PRODUCT
THE GARMENT/S MUST BE IN THE ORIGINAL CONDITION WITH ORIGINAL PACKAGING.
OIINK CLOTHING HAS THE RIGHT TO DENY ANY PRODUCTS THAT ARE NOT IN THE ORIGINAL CONDITION THEY WERE SENT
IN. THIS INCLUDES GARMENTS THAT HAVE BEEN WASHED, STAINED OR ALTERED IN ANY WAY. IF THE GARMENT DOES NOT MEET THE CRITERIA, YOUR REQUEST FOR A RETURN WILL BE DENIED.
WASHING INSTRUCTIONS
FOR THE BEST RESULTS AND LONG-LASTING QUALITY OF THE PRINT TURN THE GARMENT INSIDE OUT, WASHING IN
WARM OR COLD WATER AND SIMILAR COLOURS. HIGHLY RECOMMENDED TO AIR DRY. DO NOT DRY-CLEAN.
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